RESERVATIONS & CANCELLATION POLICY
Please understand that we must charge for the full amount of time booked in advance. Appointments must be secured via our online booking system. Your body treatments are reserved especially for you. We value your business and ask that you respect our 24-hour cancellation policy. Any appointment cancellation with less than 24-hours notice are subject to a cancellation fee amounting to 100% of the cost of the scheduled appointment. It would be considered a "Late Cancellation". You can call, text, leave a voicemail or email us 24-hours prior stating that you cannot commit to your scheduled appointment and that you need to reschedule. We recognize the time of our clients and staff is valuable and have implemented this policy to ensure you receive the best service possible. We appreciate your understanding. When you book an appointment with us online or in person, you are agreeing to these policies. All service sales are final. No refunds.
Please understand that we must charge a fee of $55 when we have to reschedule your "Late Cancellation" appointment. Anyone who cancels less than 24-hrs and wants to reschedule their appointment to a different day will be subject to that fee. An invoice will be sent to your email and once paid, we can then reschedule your appointment.
All spa appointments have been designed to allow appropriate time for full enjoyment of each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be guaranteed extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.
NO CALL/ NO SHOWS
If a client doesn't call or no show to their appointment, all future appointments will be cancelled. The client will be required to pre-purchase treatments if they have a single session or package with us.
SINGLE BODY WRAPS, SINGLE BODY SCULPTING TREATMENTS & PACKAGES POLICY
All service sales are final. No refunds. Late cancel or no shows will be considered “complete” in regards to your package usage.
1-2 Infrared Body Wrap or Body Sculpting session(s) are good for one (1) month from date of purchase. *Transferable to friends or family.
3 Infrared Body Wrap or Body Sculpting sessions are good for three (3) months from date of purchase. *Transferable to friends or family.
5 or more Infrared Body Wrap or Body Sculpting sessions are good for six (6) months from date of purchase. *Transferable to friends or family.
MONTHLY MEMBERSHIP POLICY
All service sales are final. No refunds. Late cancel or no shows will be considered “complete” in regards to your membership usage.
• A membership can only be charged to one credit card, but sessions can be shared.
• Unused sessions will not rollover to the next month. Use It or Lose It Policy.
• Membership require a three (3) month commitment with a monthly recurring charge.
• You may upgrade or downgrade your membership at any time.
• If you use all your sessions in the 30-day period, you may purchase additional at the same price per session as your membership price.
• Cancellation is permitted after the initial 90-day commitment period.
• All changes or cancellation of membership MUST be in writing. Please email at least seven (7) days prior to your next billing date.
• Once a membership is cancelled, any remaining sessions will remain available for use only until the end of that billing cycle. Any unused sessions at the end of the billing cycle are forfeited.
TERMS, RULES AND REGULATIONS
Any and all participants are required and agree to sign a waiver and release of liability prior to participating in any session or part thereof at Hot Body Wrap, LLC, and must comply with all rules and regulations as set forth in the consent form.
Hot Body Wrap, LLC at its sole discretion, may change any rules and regulations as needed.
Hot Body Wrap, LLC reserves the right to deny participation and/or termination of any participant who does not comply with any and all policies, rules and regulations, for any improper misconduct or any reason not stated or prohibited by law.
No one under the age of 18 is permitted to participate in a session.
Anyone over the age of 65 needs to consult and get consent from physician they are in good standing of health to participate in any part thereof, an infrared body wrap. The ability to maintain core body temperatures decreases with age due to circulatory conditions and sweat gland functioning.
Operating Hours may vary and temporarily close as needed by Hot Body Wrap, LLC.
Hot Body Wrap, LLC is not a licensed medical office and no employee or technician at Hot Body Wrap, LLC should be consulted for medical advice, attention or needs.
Disclaimer: All participants are required and agree to sign a waiver and release of liability prior to participating in any session or part thereof at Hot Body Wrap, LLC and will comply with all rules and regulations as set forth in the consent form. Results may vary. Information and statements made are for education purposes and are not intended to replace the advice of your doctor. Hot Body Wrap, LLC is NOT a licensed medical office and does not dispense medical advice, prescribe, or diagnose illness. The views and nutritional advice expressed by Hot Body Wrap, LLC are not intended to be a substitute for current medical service.
Please Note: If you contact us with questions, it is possible I may be with another client when you call, so please review our website for frequently asked questions, what to expect, pricing, services, before/after pictures, online booking, policy, etc. If you are unsure which service you need, we highly recommend booking a phone consultation. We currently do not have an answering service, nor a receptionist at this time. Thank you again for your interest in HBW!