White Branch

Policy

RESERVATIONS & CANCELLATION POLICY

Please understand that we must charge for the full amount of time booked in advance. Appointments must be secured via our online booking system. Your body treatments are reserved especially for you. We value your business and ask that you respect our 24 hour cancellation policy. Appointment cancellation with less than 24 hours notice will be considered “late cancel” & your appointment will be considered paid in full. You can call, text, leave a voicemail or email us 24-hours prior stating that you cannot commit to your scheduled appointment. 

LATE ARRIVALS
All spa appointments have been designed to allow appropriate time for full enjoyment of each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be guaranteed extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.

 

PACKAGES POLICY

 All service sales are final. No refunds. Late cancel or no shows will be considered “complete” in regards to your package usage.

  • 1-2  Infrared Body Wrap session are good for one (1) month from date of purchase. *Transferable to friends or family. 

  • 3 Infrared Body Wrap sessions are good for three (3) months from date of purchase. *Transferable to friends or family. 

  • 5 or more Infrared Body Wrap sessions are good for six (6) months from date of purchase. *Transferable to friends or family. 

 

SPA MEMBERSHIP POLICY

 All service sales are final. No refunds. Late cancel or no shows will be considered “complete” in regards to your membership usage.

•    A membership can only be charged to one credit card, but sessions can be shared.
•    Unused sessions will not rollover to the next month. Use It or Lose It Policy.  

•    Membership require a two (2) month commitment with a monthly recurring charge.
•    You may upgrade or downgrade your membership at any time. 
•    If you use all your sessions in the 30-day period, you may purchase additional at the same price per session as your membership price.
•    Cancellation is permitted after the initial 60-day commitment period.  
•    All changes or cancellation of membership MUST be in writing. Please email at least seven (7) days prior to your next billing date. 
•    Once a membership is cancelled, any remaining sessions will remain available for use only until the end of that billing cycle. Any unused sessions at the end of the billing cycle are forfeited. 

​TERMS, RULES AND REGULATIONS

  • Any and all participants are required and agree to sign a waiver and release of liability prior to participating in any session or part thereof at Hot Body Wrap, LLC, and must comply with all rules and regulations as set forth in the consent form.

  • Hot Body Wrap, LLC  at its sole discretion, may change any rules and regulations as needed.

  • Hot Body Wrap, LLC reserves the right to deny participation and/or termination of any participant who does not comply with any and all policies, rules and regulations, for any improper misconduct or any reason not stated or prohibited by law.

  • No one under the age of 18 is permitted to participate in a session.

  • Anyone over the age of 65 needs to consult and get consent from physician they are in good standing of health to participate in any part thereof, an infrared body wrap. The ability to maintain core body temperatures decreases with age due to circulatory conditions and sweat gland functioning. 

  • Operating Hours may vary and temporarily close as needed by Hot Body Wrap, LLC.

  • Hot Body Wrap, LLC is not a licensed medical office and no employee or technician at Hot Body Wrap, LLC should be consulted for medical advice, attention or needs. 

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Disclaimer: All participants are required and agree to sign a waiver and release of liability prior to participating in any session or part thereof at Hot Body Wrap, LLC and will comply with all rules and regulations as set forth in the consent form. Results may vary. Information and statements made are for education purposes and are not intended to replace the advice of your doctor.  Hot Body Wrap, LLC  is NOT a licensed medical office and does not dispense medical advice, prescribe, or diagnose illness. The views and nutritional advice expressed by Hot Body Wrap, LLC are not intended to be a substitute for current medical service.

CONTACT 

ADDRESS

 

HOT BODY WRAP

7700 Richmond Hwy Ste. B-115

Alexandria, VA 22306

No walk-ins. 

By appointment only.

 

Located inside of the Phenix Salon Suites at The Mount Vernon Plaza. 

 

CONTACT US

Call/ Text 571-549-1077

OPENING HOURS

Monday - Friday

7 AM - 8 PM

Saturday - Sunday 

8 AM - 6 PM

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